Help Spread the Word

If this book gave you an idea, helped you see your work differently, or reminded you of someone who could use it, I'd be grateful if you helped me pass it along.

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The posts that travel farthest are the ones in your own words. If you're not sure where to start, pick one of these:

To tag Karen: paste the post first, then type @Karen in the LinkedIn box and pick her from the list. Typing her name into the text beforehand looks like a tag but doesn't notify her. Karen's profile

Want a starting point? Copy any of these, then make it yours. The blanks in italics are the part worth writing yourself.

If you finished the book

I just finished Digital Endurance by Karen Downs, and I keep coming back to [the idea that stayed with you]. If you work on an intranet, a digital workplace, or internal communications, you already know the hardest parts of the job happen long after launch. This book is about those parts. Karen has been doing this work for more than twenty years, and it reads like advice from a colleague who has stood exactly where you're standing. [One sentence about what you're going to do differently, or who you thought of while reading.] If this is your work, it's worth your time. https://buildingdigitalendurance.com

If you're a friend or colleague supporting the launch

Karen Downs has a new book out this week, Digital Endurance. I've [worked with / known] Karen for [how long], and [one thing you've seen her do, or a way she's helped you]. She has spent more than twenty years leading digital workplace programs, and this book puts that experience in the hands of the people doing the work now. If you lead an intranet, employee experience, or internal communications program, or you know someone who does, take a look. https://buildingdigitalendurance.com Congratulations, Karen.

If you're recommending it to your team

I'm asking my team to read Digital Endurance by Karen Downs, and I'd recommend it to anyone responsible for a digital workplace program. The technology we use will keep evolving. The skills it takes to lead this work well change much more slowly, and that's where this book spends its time. [What you hope your team takes from it.] If you're building or leading a team in this space, add it to your list. https://buildingdigitalendurance.com

Optional hashtags: #DigitalWorkplace #InternalCommunications #EmployeeExperience

Recommend it to someone

Know someone leading an intranet, digital workplace, employee experience, or internal communications program? Send them the book directly.

Email

Hi [name], I came across a book I thought you'd want to know about. It's called Digital Endurance, by Karen Downs. She has led intranet and digital workplace programs for more than twenty years, and the book is written for people doing that work now. [Optional: why you thought of them, or what stood out to you.] Here's the link if you want to take a look: https://buildingdigitalendurance.com [Your name]

Teams or Slack

Thought of you when I saw this. Digital Endurance by Karen Downs, a book on leading digital workplace programs, written by someone who's done the work for twenty years. https://buildingdigitalendurance.com

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Book resources

Everything you need to feature the book, in one place.

Digital Endurance book cover
One-sentence introduction Karen Downs transformed enterprise intranets at Sprint and H&R Block before becoming Head of Strategic Communications Practice, Global Markets, at Staffbase and author of Digital Endurance, a leadership playbook for the digital workplace.
Short bio Karen Downs spent 20+ years transforming enterprise intranets at Sprint, H&R Block, and NYU Langone Health before becoming Head of Strategic Communications Practice, Global Markets, at Staffbase. She's the author of Digital Endurance (September 2026), on why some intranets thrive and most don't.
About the book The intranet launch got the budget, the sponsors, and all the attention. Three years later the content is a mess, the modern look is gone, and nobody can find what they need. Digital Endurance is written for the leader who builds the digital workplace program, the practitioner who inherits it, and the colleagues, agencies and vendors who support them — an operating model for how to govern, staff, measure and defend a program that evolves with the business.

Need something else? Email hello@intranetadvisors.com.

Available for podcasts, panels, and team conversations. Get in touch.

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